Frequently Asked Questions about Our Recovery Program in Surrey
For more information about us and what we do for you, take a look at the following frequently asked questions. If you have other questions or would like to begin our program, please do not hesitate to contact us .
Q: What Age Groups Do You Work With?
A: We work with all clients who are age 19 or older. We do not provide services for minors at this time
Q: Are Visitors Allowed?
A: Yes; however, we do have curfews and restrictions to follow. The weekday curfew is 11:00 PM and the weekend curfew is 1:00 AM. Exceptions may be made for special circumstances.
Q: What Is Your Confidentiality Policy?
A: We do not provide information about our clients without written consent. Confidentiality is our number one priority.
Q: What Is Your Tolerance Policy?
A: We have a zero-tolerance policy for drugs, alcohol, violence and rule-breaking. We do random urine testing to help keep our clients accountable.
Q: Does Your Facility Work with Court-ordered Clients?
A: Yes; some clients are sentenced to stay at our facilities for a period of time.
Q: Is Smoking Allowed?
A: Yes. We also assist with smoking cessation through counselling and patches if required.
Q: Is There a Dress Code?
A: No. Night & Day Recovery does not have a dress code.
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