Frequently Asked Questions about Our Recovery Program in Surrey

For more information about us and what we do for you, take a look at the following frequently asked questions. If you have other questions or would like to begin our program, please do not hesitate to contact us.

Q: What age groups do you work with?

A: We work with all clients who are age 19 or older. We do not provide services for minors at this time

Q: Are visitors allowed?

A: Yes; however, we do have curfews and restrictions to follow. The weekday curfew is 11:00 PM and the weekend curfew is 1:00 AM. Exceptions may be made for special circumstances.

Q: What is your confidentiality policy?

A: We do not provide information about our clients without written consent. Confidentiality is our number one priority.

Q: What is your tolerance policy?

A: We have a zero-tolerance policy for drugs, alcohol, violence and rule-breaking. We do random urine testing to help keep our clients accountable.

Q: Does your facility work with court-ordered clients?

A: Yes; some clients are sentenced to stay at our facilities for a period of time.

Q: Is smoking allowed?

A: Yes. We also assist with smoking cessation through counselling and patches if required.

Q: Is there a dress code?

A: No. Night and Day Recovery Centre does not have a dress code.